FAQ
Frequently asked questions
Answers to common questions about our products, quality, EUDR, logistics and samples.
Cocoa beans and derivatives (butter, powder, mass), plus Arabica and Robusta green coffees. Actual availability per season is to be confirmed.
Yes. Use the “Request a sample” form, specifying the product, grade, quantity and delivery address.
We structure due-diligence data (geolocation, legality, post-2020 deforestation-free) to support your declaration. Practice varies depending on your National Competent Authority: we remain factual and do not provide legal advice.
We typically offer FOB, CIF and DAP from the ports of Douala and Kribi. Exact terms are confirmed in the quote.
Terms (deposit, letter of credit, etc.) are defined based on the buyer profile and volume. To be confirmed case by case.
We only display a certification when it is valid and verifiable (logo + certificate). Ongoing processes are indicated as such.